Payment Terms
NodesTech, Inc sells deeply discounted high quality CISCO equipment. We accept payment by wire transfer, COD bank check and Paypal only. We may extend credit including COD Company check and/or, in some instances, Net Terms to organizations who have established a consistent business payment history with us and who have approved credit on file. Net terms are Net 3. Customer is responsible for payment of all expenses incurred.
Customers and Quotes
NodesTech, Inc. will provide you with an accurate phone, written, fax, or e-mail quote. Quoted and actual price/availability/delivery on all equipment may slightly vary due to time elapsed between quote and purchase, market supply/demand conditions, inventory status and equipment's internal configuration. Prompt receipt by NodesTech, Inc. of your Purchase Order and/or payment is critical since all equipment is subject to prior sale.
Purchase Orders
Due to the complex nature of the network equipment business, we require a hard copy Purchase Order per order from our customers. No order can be processed without a Purchase Order. When the order is processed, a sales invoice is generated and faxed/emailed to the customer. It is the responsibility of the customer to insure the accuracy of the order by carefully reviewing the information on the invoice.
Order Cancellation
Once we receive your Purchase Order, your order may not be canceled without good cause. It is our company policy not to do business with customers who cancel orders without good cause, refuse to accept delivery, do not pay as agreed or stop payment on a check written to us for payment of goods/services. For a reseller, loss of a customer order is not good cause for cancellation of your Purchase Order.
Returns and Exchanges
We want you to be totally satisfied with your purchase. If you are not satisfied with your purchase and it is within 7 days of delivery, and the product was sold from existing stock, we will accept the return of the working item in the same condition and packaging it was received subject to a 35% restocking fee. If a product was purchased specifically to fill your order and was not available in our inventory at that time, it is non-returnable. Customer is responsible for any freight charges on all returns. All sales are final.
If NodesTech, Inc. replaces a product, customer is responsible for returning the original item to NodesTech, Inc..
Packaging
We use foam, bubble rap, sturdy boxes and pack items well. In the event the item arrives damaged, it is the responsibility of the customer to immediately notify the shipping agent (i.e., FedEx, UPS, etc.) regarding the damaged items. NodesTech, Inc. will work with the customer and the shipping agent to resolve the issue as soon as possible.
Shipping
Most of the network equipment products at NodesTech, Inc. are available for immediate delivery and many can be shipped overnight. We ship partial orders when some items are not in stock, or, may wait to complete the order at customer's discretion.
Condition / Warranty / Exchange
We sell refurbished Tech Certified and new equipment. New equipment is covered under each manufacturers own warranty. NodesTech, Inc. refurbished Tech Certified products carry a 90day warranty. Warranty covers DOA equipment or equipment failing to perform to manufacturers’ specifications. Warranty does not cover misuse and/or damage due to improper installation and/or operation of the equipment. Any tampering, altering, upgrading, (etc.) of the equipment sold by NodesTech, Inc. will void our repair or replace warranty. No item can be returned without prior authorization. NodesTech, Inc. must receive the item within 120 days of the received date. We will repair, replace, or refund the equipment under warranty after its receipt at our warehouse. All equipment is subject to prior sale.